Thursday, March 19, 2015

Guide Series-Keep it Clean

 
It's March Madness and I'm looking forward to the tourney-watching with buds and becoming incredibly disappointed when my brackets fall apart and I come to the realization that I know absolutely nothing about college basketball. AND the more I listen to ESPN Radio, the less I know. It's also time to get the gear all prepped before the season really gets cranking which is why I'm sitting in line at the car wash.
 
Keeping a clean rig is incredibly important as it shows that you are a professional. That means windows, vacuuming the floors and seats and throwing out all the cans and cups. (That includes out of the back end.) I know it's not the glamorous part of the job and I also know that I could be better at it myself, (never as good as Mitch K,) but it is something I'm striving to be better at. It's always been tough living in Wolf Creek where there's no access to a car wash but you gotta make it happen.
 
Don't forget the smell either. I used to run shuttles when I first moved up to Craig in 2007 and I can't tell you how disgusting it was to jump into a vehicle that's been cooking in the sun for five hours with a spit cup sitting half full in the cup holder with all its contents just about reaching the boiling point. Remember those potpourri candles? Did you ever see one that smelled like Copenhagen? Yeah, there's a reason for that. I don't chew but I do have a dog and I like to eat sunflower seeds on long trips so my truck can smell a little rank too. I carry a bottle of citrus spray. 
 
A clean truck can go a long ways to tell your clients you care. It's also one of the few things you can control as a guide that will help to create a positive experience for your clients, which makes them happy, also making the outfitter happy so you can keep working.
 
Keep 'em where they live...

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